Any questions about MyChat: installation, tuning, licensing etc.
User avatar
dzaugg
Hi!

I receive several times a day an error.

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[10:19:59] [ERROR] Error #0224: network error #10054: "Connection reset by peer"
[10:19:59] [STOP] *** User is disconnected from the server
[10:20:09] [INFO] Searching for MyChat server...
[10:20:09] [INFO] Connecting to server Rhône-Electra Engineering SA (IP xxx.xxx.com, port xxxx, Active Directory)...
[10:20:10] Bienvenue sur le serveur -=MyChat=- de Rhône-Electra Engineering

(IP addresses and TCP port masked)
The client reconnects immediately after but I get that annoying error sound. I know I can deactivate it but since I administer the network, I'd rather know when there is a problem.
I'm on a gigabit network, five servers and 13 users: there isn't any overload problem.

Please help!
User avatar
Alona Kutsenko
This error indicates that you have a momentary network loss. This error does not deal nor with the server nor with the network.
The client application "thinks" that the server breaks the connection. It also does not deal with the network speed or the server load.
To make sure, run an endless ping from a client computer on the computer where MyChat Server works. Then, compare logs of MyChat Client with the command "ping".

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ping -t 192.168.10.1

(the IP address is for example)

The Help page regarding the error "10054: Connection reset by peer".