Hi Recently purchased license for our company, tried installing the android app from playstore,

The application works fine when we are live, but if we minimise the app logsout and we have to relogin every time to check chat messages, this makes us to miss any chat messages realtime as there is no popup when we are not active, say for egsample like google hangouts.

How can we keep the android application live ?

[Heorhii Lysenko]

Hello!
What kind of smartphone model and Android version do you have?

Thanks for getting back,

I'm using
Phone model - MI 5
Android version - NRD90M

[Heorhii Lysenko]

Please try to enable "Autostart" permission for MyChat Messenger app in built-in "Security" app.
This is only MIUI feature and i'll try to fix this in the next version.