Hello,

i am facing issue with mychat client on mobile. the app is crashing while do voice call from one phone to another.

please give suggestion/solution on this.

Nikesh

[Heorhii Lysenko]

Hello!

Can you check if the app has permission to access the camera/microphone?

Yes, i have given all over permission to my chat on android phone. there is other user using ios. while calling from ios platform, it is showing connected and call timer is on. but on other side, on android, it is still showing connecting (with playing connecting sound).

[Heorhii Lysenko]

Please, check if you configured port mapping on ports for media calls: https://mychat24.com/serverhelp/en/mychatports.html

Code: Select all

TCP / UDP 8888, UDP 49000..49200