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Error on MyChat Client for Windows when trying to open an image

PostPosted: Wed Dec 02, 2020 1:23 pm
by tlmk
When a client on Windows 2012 tries to open an image sent on any chat the client app gives an error and restarts. I attach the error log. Clients with Windows 10 have no problem at all.

Re: Error on client when trying to open an image

PostPosted: Wed Dec 02, 2020 1:28 pm
by Alona Kutsenko
Hello!
Yesterday we released MyChat 8.2.2. Try to update the server (the client will be updated automatically after that).

Re: Error on client when trying to open an image

PostPosted: Wed Dec 02, 2020 2:21 pm
by tlmk
Thank you. I have just upgraded the server, but can't upgrade clients, need the msi version for remote deployment to terminal servers (users have no admin rights), but version on downloads pages seems to be still 8.2.1

Re: Error on client when trying to open an image

PostPosted: Wed Dec 02, 2020 2:23 pm
by Alona Kutsenko
Yes, you are right. We will upload MSI packages within 1 hour. Please, stay tuned!

Re: Error on client when trying to open an image

PostPosted: Wed Dec 02, 2020 2:41 pm
by Alona Kutsenko
MSI packages are ready to download on the website.

Re: Error on client when trying to open an image

PostPosted: Wed Dec 02, 2020 3:06 pm
by tlmk
I have upgraded clients and now works perfectly. Thank you very much.